Learn about the requirements for minimising environmental harm when working in, on or near water, sewerage and recycled water assets.
Standard Price: $137.50
Water Directorate Member Price: $0
Card Courses
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These are non-accredited courses developed by the industry to help water industry workers and contractors learn about their roles and responsibilities when working on or near water, wastewater and recycled water assets
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The courses have been developed in partnership with the Queensland Water Directorate (qldwater). The NSW versions of these courses include references to NSW legislation, industry standards and guidelines.
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NSW Water Directorate members get free access to the courses. Please email info@waterdirectorate.asn.au to get your employees enrolled. Contractors will be charged per course to be paid online upon registration.
Green Card
Aqua Card
A simple overview of what contaminants are, the risks they pose, how they enter a drinking water system and the responsibilities of those working on drinking water infrastructure to reduce that risk.
Standard Price: $137.50
Water Directorate Member Price: $0
Brown Card
An overview of the importance of, and requirements for, maintaining public health, minimising environmental harm and general workplace health and safety when working in, on or near sewerage and recycled water assets.
Standard Price: $137.50
Water Directorate Member Price: $0
Work Safety Card
Learn about the Water Industry Life Saving Rules to protect your team from the most critical risks facing water industry workers.
Standard Price: $137.50
Water Directorate Member Price: $0
NSW Courses
WHS Awareness Module for Leaders
Aimed at Managers and Supervisors, this module provides an overview of the elements of the WHS Framework to be better placed to achieve a safe work environment.
Water Supply code of Australia (Regional NSW)
This course provides and overview of high-level content of the Codes and shows how local water utilities can integrate the Codes into their current systems.
Price: Coming soon
To express your interest please email info@waterdirectorate.asn.au.
Introduction Courses
Perfect for new starters, this series of courses provides an overview of calculations, chemistry, fluid flow, isolation, and monitoring relevant to water industry workers. These non-accredited courses are based on units of competency from the National Water Package, kindly shared by TRILITY Pty Ltd.
Chemistry
Explore fundamental chemistry relating to water and wastewater treatment.
Standard Price: $137.50
qldwater Member Price: $0
Calculations
Learn about volumes, calculating the correct dosage of treatment chemicals, and more.
Standard Price: $137.50
qldwater Member Price: $0
Fluid Flow
Learn the principles of how pumps work, energy loss, and how to control fluid flow.
Standard Price: $137.50
qldwater Member Price: $0
Isolation
Explore energy and mechanical isolation methods and risk management.
Standard Price: $137.50
qldwater Member Price: $0
Monitoring
Develop knowledge and skills required to monitor, operate and report on treatment plant systems.
Standard Price: $137.50
qldwater Member Price: $0
Fundamental Webinars
Watch recordings of one‐hour webinars providing practical demonstrations of the most common water and wastewater treatment and network operations tasks. Each webinar is presented by industry experts and provides real-world insights you can apply immediately.
Startling statistics
In the Water Directorate's Strategy 2030, 'Workforce development – skills, knowledge and training' was identified as a core focus area with the goal to recognise and support the wide spectrum of size, capability and operating environment of our member LWU’s across regional NSW.
According to the latest NSW Local Water Utility Workforce Composition Report released in February 2025, approximately 8% to 14% of frontline operational roles remain vacant across the state. The situation is particularly acute for critical leadership roles, with two-thirds of supervisor and team leader positions remaining unfilled for longer than six months.
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Ageing Workforce: Over 33% of the existing workforce is aged 50 years or older, leading to a looming "silver tsunami" of retirements that threatens to drain decades of institutional knowledge.
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Regional Disparities: Rural and remote areas face the steepest hurdles, as competition with the mining and construction sectors often lures away qualified operators with higher remuneration.
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Training Gaps: A fragmented training market and the high cost of developing teaching materials have historically limited the supply of newly qualified operators.
Careers at Council
Careers at Council features information and stories about the diversity of careers in local government and connects candidates to jobs in councils. Most regional councils in NSW provide water and sewerage services for their communities and have a range of employment opportunities to explore. Read about the variety of roles in local government or search for jobs via the Jobs Page or Interactive Map.
National water careers
Careers in Water is an industry wide program to position water as a ‘sector of choice’ to attract and retain the skills needed for the future water workforce. The program is managed by the Australian Water Association (AWA) and the Water Services Association of Australia (WSAA). They are peak industry bodies representing the water sector in Australia.